Cowibor

Bodies and associations that work with the settled migrant community and with transiting ones tackle language communication problems in an improvised and limited manner. This gives rise to serious consequences: from inadequate efficiency of the services to the stress and inefficiencies borne by the operators. The aim of the project is to introduce the stakeholders to a communication that is oriented to facilitate the communication with the migrant community and mitigate language barriers.

KA2 PARTNERSHIPS FOR COOPERATION

n° 2022-2-IT02-KA210-ADU-000097444

The problem: bodies and associations that work with the settled migrant community (hospitals, health structures, local

authorities, social cooperation bodies, employment centres, etc.) and with transiting ones (e.g. bodies and associations that

support the migrant population at reception centres) tackle language communication problems in an improvised and limited

manner. This gives rise to serious consequences: 1)inadequate efficiency of the services; 2)stress and inefficiencies borne

by the operators; 3)transmission of incorrect, incomplete and out-of-date information;4)lack of dialogue, confidence and

exchange between operators and the migrant population;5)risk that the services offered will be replaced by ones from

informal structures with the possibility of entrapment "trafficking" networks.These points are highlighted by international

studies and by UN sources (see the session of the General Assembly of 12 December 2017 "Making migration work for all")

and EU ones (see the resolution of the European Parliament published in the OJ of the EU of 15 February 2018). The same

studies underline in recommendation form the need to train operators to adequately tackle and make it possible to mark the

positive decisive steps towards high-quality receptivity and encourage a sense or participation and of inclusion in the

migrant community.The aim of the project is to:A_introduce the stakeholders to a communication dimension (interlinguistic

and otherwise) that is structured and oriented towards the needs linked to the horizontal priorities and to the sectoral priority

of improving educators' skills.B_facilitate the most appropriate forms of communication for resolving the problems of

communication with the migrant community in connection with the horizontal priorities of inclusion and active

participation.C_urging stakeholders to activate an effective communicative dynamic horizontal inclusion and active

participation priorities sector priority to improve educator skills.Specific goals as consequences of A, B, and C: 1_identify

with stakeholders the communication needs, horizontal inclusion and active participation priorities of the stakeholders and of

the migrant community sector priority to improve educator skills; 2_identify some cases of implementation of the proposed

communication model horizontal inclusion and active participation priorities of the migrant community. Outcome of points A,

B and C: consolidate stakeholders' ability to identify stress situations provoked by language barriers and define

interlinguistic communication needs as a first step for finding a specific solution for meeting these needs.Result indicator:

activation of involvement in the analysis of the stakeholders of the 10 organisations identified and delivery of the feedback

used for the needs analysis. B_Outcome of points 1 and 2: definition of concrete communication solutions.Result

indicator:collection of feedback, analysis and production of a needs analysis mapping model.